Credit Account Specialist

1 week ago


Woodbury, New York, United States Petro Home Services Full time

Job Title: Credit Account Specialist

We are a leading home services provider, and due to our continued growth, we are seeking knowledgeable and reliable individuals to serve as Credit Account Specialists. You will be responsible for collecting outstanding account receivables on residential accounts. You must have good negotiation skills as well as the ability to think outside the box in order to work out suitable payment arrangements.

Job Responsibilities:

  • Handle inbound and outbound calls using dialer technology
  • Respond to customer inquiries
  • Negotiate payment arrangements with delinquent customers
  • Perform follow-up on delinquent active/cancelled accounts
  • Take payment by check or credit card over the phone
  • Update credit files on billing system
  • Respond to customer inquiries and communicate with other departments throughout the company to help solve customer problems

Requirements:

  • Pleasant, professional, and able to function equally well in both a team environment and independently
  • Highly detail-oriented and focused with a flexible and adaptable nature
  • Excellent verbal and written communication, interpersonal, and active listening skills
  • Ability to interact effectively with both customers and coworkers

Benefits:

We offer competitive compensation and benefits as well as overtime opportunities. You will also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you.



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