Finance Operations Manager

2 days ago


Baton Rouge, Louisiana, United States Community Choice Financial Family of Brands Full time

Job Summary:

We are seeking a highly skilled Finance Operations Manager to join our team at Community Choice Financial Family of Brands. In this role, you will oversee the success of our stores and teams by setting high performance and customer service standards.

Key Responsibilities:

  • Coach, lead, and develop all store employees to achieve new business growth and increase store revenue by demonstrating knowledge of systems, company standards, account management, recovery, job duties, and performance reports.
  • Lead local marketing strategies, utilize business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
  • Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices.
  • Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures.
  • Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.

Requirements and Qualifications:

  • High School Diploma or equivalent required
  • Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems

What We Offer:

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off


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