Operations Director for Community Support Services

1 day ago


Baton Rouge, Louisiana, United States ResCare Community Living Full time

We are seeking an experienced Operations Manager to lead our community support services team in delivering high-quality care and support to individuals with developmental disabilities. As a key member of our leadership team, you will play a critical role in ensuring the efficient operation of our services, coaching and mentoring staff, and driving continuous improvement.

About the Role

This is an exciting opportunity for a seasoned professional to join ResCare Community Living and make a real difference in the lives of those we serve. As Operations Director, you will be responsible for overseeing the day-to-day operations of our community support services, including:

  • Coaching and mentoring direct support staff to ensure they have the skills and knowledge needed to provide exceptional care and support;
  • Creating a positive work environment that promotes teamwork, collaboration, and open communication;
  • Ensuring compliance with regulatory requirements and company policies and procedures;
  • Maintaining accurate records and reports to inform decision-making and drive continuous improvement;

You will also be responsible for managing budgets and finances, developing and implementing strategies to achieve business objectives, and leading cross-functional teams to deliver projects and initiatives.

About Our Line of Business

ResCare Community Living has four decades of experience in providing high-quality support services to individuals with developmental disabilities. We offer a comprehensive range of services, including community living, adult host homes, behavioral/mental health support, in-home pharmacy solutions, telecare, and more. Our mission is to empower individuals to live fulfilling lives, and we believe that everyone deserves the opportunity to thrive and reach their full potential.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent; preferably a bachelor's degree in a related field;
  • At least 5 years of experience in providing support services to individuals with developmental disabilities or related disorders;
  • Proven leadership and management skills, with experience in coaching and mentoring staff;
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions;
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, clients, and stakeholders;
  • A valid driver's license and a reliable vehicle;

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for career growth and development.



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