Service Operations Director
23 hours ago
We are seeking a highly skilled Service Operations Director to oversee and manage our service operations at Wan Bridge Group.
The ideal candidate will have a minimum of 3-5 years of related management experience, supervising multiple team members across a portfolio and geographic region. They will be responsible for directing involvement in MEP repairs & maintenance, implementing preventative maintenance schedules, and ensuring quality control.
Key Responsibilities:
- Onsite Presence: The manager will be physically present at properties undergoing significant repairs or turnovers, making quick decisions on the spot to reduce delays and ensure projects stay on track.
- Team Leadership: They will utilize daily, weekly, and ongoing reporting tools for setting service response goals and team performance management, providing leadership and guidance to the service team, and fostering a positive and collaborative team culture.
- Vendor Management: The candidate will negotiate cost-effective solutions for repairs and upgrades, develop and maintain relationships with vendor trades resources, and adhere to approved community budgets through effective expense management.
Requirements:
- Minimum 3-5 years of related management experience.
- Proven onsite experience with hands-on capabilities.
- Strong service scheduling skills and experience leveraging technology and work priorities.
- Familiarity with vendor trades resources in the Houston area.
- Type II or Universal E.P.A. certification.
- CAMT (preferred).
Compensation: $90,000 - $120,000 per year, depending on experience.
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