Dynamic Operations Director

1 week ago


Houston, Texas, United States BrightSpring Health Services Full time

Job Overview

At BrightSpring Health Services, we are seeking a skilled Executive Director to drive the overall performance of our operations. This dynamic leader will be responsible for implementing company policies, strategic plans, and quality assurance initiatives. The ideal candidate will also play a key role in driving financial performance through superior service delivery and collaboration with external and internal stakeholders.

Key Responsibilities

  • Lead operations to maximize revenue and EBITDA
  • Evaluate and implement corrective action plans to improve financial performance
  • Develop and participate in annual budgets and operational plans
  • Provide leadership support and tools to meet established goals
  • Build business and increase sales to meet/exceed goals
  • Evaluate potential growth opportunities through expanding services
  • Coordinate training staff on systems and standard processes
  • Provide leadership support and guidance to operations experiencing performance issues
  • Establish relationships with the Executive Leadership Team
  • Assess processes and performance
  • Effectively lead and deploy the Core Team to support operations


Requirements

  • Bachelor's Degree in Human Services, Business, or a related field
  • Three to five years of progressively responsible experience in operations management
  • Three or more years of supervisory experience with at least five direct reports
  • Outstanding organization and leadership abilities
  • Excellent communication and public speaking skills
  • Proficiency in technology and Microsoft Office solutions
  • Working knowledge of Federal, State, and local regulations
  • Excellent Customer Service skills
  • Ability to travel 25-50% or as needed


About Our Line of Business

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services. For more information, please visit www.rescarecommunityliving.com.
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