Housing Support Specialist

3 days ago


New York, New York, United States City of New York Full time
About the Role

The City of New York is seeking a skilled Housing Support Specialist to join our Division of Tenant Resources. As a key member of our team, you will be responsible for providing vital support services to our clients, including answering phone calls, responding to emails, and addressing client concerns.

In this role, you will work closely with other teams to ensure seamless communication and coordination. You will also participate in training programs to enhance your skills and knowledge.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Responding to client inquiries and concerns via phone and email.
  • Providing assistance with client account maintenance and troubleshooting.
  • Maintaining accurate records and files.
  • Collaborating with other teams to resolve complex issues.
Salary and Benefits

We offer a competitive salary of $60,000 per year, which may vary based on location and qualifications. In addition to a generous salary, we also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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