**General Manager

5 days ago


New York, New York, United States JOE & THE JUICE Full time

Job Summary

We are seeking a highly skilled and experienced General Manager to lead our store operations in New York City. As a key member of our management team, you will be responsible for driving sales growth, optimizing store performance, and delivering exceptional guest experiences.

Key Responsibilities

  • Operational Excellence: Ensure a safe and healthy work environment, maintain high standards of hygiene, health, and safety, and achieve excellent local ratings.
  • Performance Management: Develop and implement strategies to drive sales growth, optimize store EBITDA, and meet or exceed defined KPI targets.
  • Team Development: Foster a positive and inclusive work culture, develop and engage your team through training, feedback, and development plans, and secure high employee engagement scores.
  • Guest Experience: Deliver a guest-first approach, build strong guest relations, and increase overall guest loyalty and store performance.
  • Recruitment and Talent Management: Responsible for candidate screening, selection, pre-boarding, and onboarding, and develop a strong talent pipeline.
  • Value-Based Leadership: Lead your team in alignment with company virtues and operational principles, and promote a culture of positive attitude, inclusion, social ties, and growth.

Requirements

  • Minimum 5 years of experience in a similar leadership role.
  • Experience in operating store(s) in a food & beverage chain is a requirement.
  • Excellent interpersonal and leadership skills.
  • Strong analytical and performance management skills.
  • A proven track record in optimizing overall store performance.

Benefits

  • Medical/dental/vision coverage.
  • Commuter reimbursement account.
  • 401k plan for retirement savings.
  • Employee meal plan.
  • Free coffee.
  • New parent leave.
  • An opportunity to make a real impact on the people around you.
  • A collaborative team of people who live our core values.
  • A clear career path with opportunities for development.

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