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General Restaurant Manager

2 months ago

New York, New York, United States Gelso & Grand Full time
Job Overview

Gelso & Grand is seeking a highly skilled and experienced Restaurant General Manager to lead our team to success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Restaurant Operations
    • Develop and implement effective restaurant business plans to drive sales and revenue growth.
    • Manage restaurant finances, including budgeting, forecasting, and cost control.
    • Oversee restaurant inventory management, including ordering, receiving, and stocking.
    • Maintain high standards of food quality, presentation, and safety.
  • Customer Service
    • Ensure exceptional customer service by training and motivating staff to provide a memorable dining experience.
    • Monitor and address customer feedback and concerns in a timely and professional manner.
  • Team Management
    • Recruit, select, train, and develop a high-performing team of restaurant staff.
    • Provide coaching, feedback, and performance evaluations to staff members.
  • Marketing and Sales
    • Develop and implement effective marketing strategies to drive sales and revenue growth.
    • Build and maintain relationships with suppliers, vendors, and partners.
Requirements
  • 3+ years of experience as a restaurant general manager or in a related role.
  • Associate or bachelor's degree in business management or a related field.
  • Strong knowledge of restaurant operations, including food safety, inventory management, and customer service.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounts on food and beverages.