Restaurant Operations Manager

3 days ago

Orange, California, United States Miguel's Jr Full time
Join Our Team at Miguel's Jr

We're on a mission to share the love with everyone we serve, and we're looking for a talented General Manager to lead our team

About the Role:

The General Manager is the ultimate leader of our Front and Back of House teams, responsible for driving combined team performance towards daily excellence in execution and great guest service. You'll create a positive work environment, promote sales and retention of top talent, and manage the financial and operational performance of the business to meet and exceed our goals.

Key Responsibilities:
  • Drive team performance in BOH and FOH towards daily excellence in execution and great guest service.
  • Create a positive work environment across the team and in the work environment to promote sales and retention of top talent.
  • Manage the financial and operational performance of the business to meet and exceed our goals.
  • Promote guest service proactively and represent the company on guest recovery regarding restaurant-level issues/complaints.
  • Actively source, solicit, interview, and select top talent from an ongoing pool of external, internal, and referred candidates to fulfill current and future needs.
  • Lead by example through formal performance management, training, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
  • Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
  • Complete other duties as assigned by Area Manager.
  • Obtain a SERV Safe Certification within 90 days of hire.
Requirements:
  • Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact.
  • Proven ability to lead, manage and motivate a team.
  • Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members.
  • Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel).
  • High School Diploma or Equivalent.
Additional Info:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The physical demands of this job include standing, walking, reaching with hands and arms, climbing stairs, balancing, stooping, kneeling, crouching, or crawling, talking or hearing, tasting or smelling. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment.

Job Details:
  • Career Advancement/Career Plan: We promote heavily from within.

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