Technical Documentation Specialist
2 weeks ago
Job Summary
The IT Trainer/Technical Writer will be responsible for creating and maintaining accurate and up-to-date technical documentation for our IT infrastructure. This includes documentation of training materials, procedural documentation of Standard PreApproved Changes (SPACs), and tracking and reporting on the status of training and procedural documentation to all appropriate business stakeholders.
Key Responsibilities
- Develop and maintain technical documentation for IT infrastructure, including training materials and procedural documentation.
- Collaborate with multiple service teams to provide training review documentation, distribute information, and resolve questions.
- Track and report on the status of training and procedural documentation to all appropriate business stakeholders.
- Operate office machinery, including computers, copy machines, and fax machines.
- Perform miscellaneous data entry and document preparation in support of other departments.
Requirements and Qualifications
The ideal candidate will have a strong understanding of the IT Infrastructure Library (ITIL) and IT Service Management lifecycle, as well as experience with technical documentation requirements for hosting network enterprise applications. They will also have excellent analytical and time management skills, with the ability to read, analyze, and interpret complex technical requirements.
Preferred Qualifications
An ITIL v3 2011 Foundations or advanced certification is highly preferred, as well as proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
-
Technical Writer
1 week ago
Raleigh, North Carolina, United States Collibra Full timeJob Title: Technical Writer - Data Documentation SpecialistIn the role of Technical Writer - Data Documentation Specialist at Collibra, you will be responsible for creating clear, accurate, and user-friendly documentation that enhances the product experience for diverse users. As part of the technical writing team, you will work closely with product...
-
Technical Documentation Specialist
3 weeks ago
Raleigh, North Carolina, United States omega solutions inc Full timeJob Title: Technical WriterAbout the Role:The IT Trainer/Technical Writer will be responsible for creating high-quality training materials and documentation to support the DIT transition to ServiceNow. This includes procedural documentation of Standard PreApproved Changes (SPACs) and facilitating the collection of all training requirements to be transitioned...
-
Technical Specialist
2 months ago
Raleigh, North Carolina, United States MVP Consulting Inc Full timeAbout the RoleMVP Consulting Inc is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will play a critical role in building and implementing Epic modules for our clients.Key ResponsibilitiesDesign, develop, and implement Epic modules for our clientsCollaborate with cross-functional teams to ensure seamless...
-
Document Specialist
2 months ago
Raleigh, North Carolina, United States Freshfields Bruckhaus Deringer Full timeJob Title: Document SpecialistAt Freshfields Bruckhaus Deringer US LLP, we are seeking a highly skilled Document Specialist to join our team. As a Document Specialist, you will play a critical role in ensuring the accuracy and quality of our legal and marketing documentation.Key Responsibilities:Review and edit complex legal documents to ensure accuracy and...
-
Technical Specialist
2 months ago
Raleigh, North Carolina, United States Eateam Full timeJob Title: Technical SpecialistWe are seeking a highly skilled Technical Specialist to join our team at Eateam. As a Technical Specialist, you will be responsible for planning, organizing, and motivating diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects.Key Responsibilities:Provide support as a project team member as...
-
Technical Specialist
2 weeks ago
Raleigh, North Carolina, United States Crescens Full timeJob Title: Technical SpecialistJob Summary:Crescens is seeking a skilled Technical Specialist to join our team. The ideal candidate will have a strong background in application development and architecture, with the ability to provide guidance and leadership in the usage and support of development platforms, technical architectures, or business applications...
-
Technical Specialist
3 weeks ago
Raleigh, North Carolina, United States Eateam Full timeJob Title: Technical SpecialistJob Description:We are seeking a highly skilled Technical Specialist to join our team at Eateam. As a Technical Specialist, you will be responsible for planning, organizing, and motivating diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects. Your primary goal will be to deliver high-quality...
-
Technical Specialist
1 month ago
Raleigh, North Carolina, United States MVP Consulting Inc Full timeJob Title: Technical SpecialistNCDOT-711555Technical Specialist:Typical Experience: 12-36 monthsRequired/Desired SkillsSkillsRequired/DesiredExperienceExcellent Verbal and Written Communication Skills RequiredMicrosoft DevOps or Similar Required 5 YearsMicrosoft Visio or Similar Required 5 YearsGathering and Documenting Requirements Required 5 YearsRunning...
-
Technical Support Specialist
2 months ago
Raleigh, North Carolina, United States Focused HR Solutions Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Focused HR Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and staff.Key Responsibilities:Assist with managing division computers and related equipment and...
-
Technical Specialist
2 months ago
Raleigh, North Carolina, United States MVP Consulting Inc Full timeAbout the RoleMVP Consulting Inc is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will play a critical role in building and implementing Epic modules for our clients.Key ResponsibilitiesDesign, develop, and implement Epic modules for our clientsCollaborate with cross-functional teams to ensure seamless...
-
Senior Technical Support Specialist
3 weeks ago
Raleigh, North Carolina, United States Cynet Systems Full timeJob Description:The Client is seeking a Technical Specialist to work with the Client Services Team for a 12-month engagement. The Specialist will evaluate assigned IT incident and problem service desk tickets to prioritize and assess business impact. They will promote positive customer relationships, mentor others, and ensure client satisfaction and...
-
Technical Support Specialist
3 weeks ago
Raleigh, North Carolina, United States Focused HR Solutions Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Focused HR Solutions. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients, including deploying and configuring desktop and laptop computers, and peripheral devices.Key ResponsibilitiesAssist with...
-
Technical Expertise Specialist
3 weeks ago
Raleigh, North Carolina, United States MVP Consulting Inc Full timeNCDOT Technical Specialist Role:As a Technical Specialist at MVP Consulting Inc, you will be responsible for leveraging your expertise in Microsoft DevOps and Esri Software Suite to drive business growth and improve operational efficiency. Key responsibilities include: Gathering and documenting requirements to ensure seamless project execution Running daily...
-
Technical Service Specialist
2 months ago
Raleigh, North Carolina, United States Food Management Search Full timeJob Title: Technical Service Specialist Location: Remote Salary: $65-75K plus bonus Job Summary of the Technical Service Specialist: We are seeking a Technical Service Specialist who is proactive, comfortable engaging directly with clients, possesses strong technical writing skills, and can collaborate with the Engineering team to provide product...
-
Technical Specialist
2 months ago
Raleigh, North Carolina, United States MVP Consulting Inc Full timeJob DescriptionNCDOT-711555Technical Specialist:Typical Experience: 12-36 monthsKey Responsibilities:Excellent Verbal and Written Communication SkillsMicrosoft DevOps or SimilarMicrosoft Visio or SimilarGathering and Documenting RequirementsRunning Daily Standup MeetingsEsri Software Suite (Enterprise, Desktop, Pro)Requirements:5 Years of Experience in...
-
Technical Specialist
1 month ago
Raleigh, North Carolina, United States Georgia IT Inc Full timeJob Title: Technical Specialist Job Description: Georgia IT Inc is seeking a highly skilled Technical Specialist to join our team. The successful candidate will have expertise in VueJS, SharePoint, Power Automate, Nintex CSOM, and PNP. Responsibilities: * Develop and implement technical solutions using VueJS and SharePoint * Automate business processes...
-
Technical Specialist
1 month ago
Raleigh, North Carolina, United States Eateam Full timeJob Description:NCDIT-Transportation Web Systems is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for planning, organizing, and motivating diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects. Your primary goal will be to deliver documentation and artifacts...
-
Technical Support Specialist
2 weeks ago
Raleigh, North Carolina, United States IXL Learning Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at IXL Learning. As a key member of our support team, you will be responsible for delivering exceptional technical support and mentorship to our help desk specialists.Key ResponsibilitiesProvide advanced technical support and mentorship to help desk specialistsDeliver an...
-
NCDOT Technical Specialist
3 weeks ago
Raleigh, North Carolina, United States Abacus Full timeJob SummaryThe Abacus company is seeking a highly skilled Technical Specialist to join our team. The selected candidate will fill the role of Technical Specialist on the Department's Electronic Lien & Titling Project. The Specialist will be responsible for analysis of complex legacy program modules, coding and testing of new and existing modules for major...
-
Quality Control Specialist
2 weeks ago
Raleigh, North Carolina, United States Technical Source Full timeJob Title: QC SpecialistJob Description:Technical Source is seeking a highly skilled QC Specialist to join our team in Western NC. The ideal candidate will have experience in environmental monitoring sample collection and benchtop analytical testing in support of pharmaceutical drug manufacturing operations.Responsibilities:Perform environmental monitoring...