Service Operations Technician

2 weeks ago


Albany, New York, United States Comtec Consultants Full time

Position:
Service Operations Technician

Description:


Are you eager to gain expertise in the maintenance and repair of advanced locomotive systems? This role offers the opportunity to work with cutting-edge diesel-electric locomotives and passenger coaches.

Our fleet plays a crucial role in connecting various regions across the country, and we collaborate closely with clients to ensure optimal performance during the warranty phase.

This position will equip you with the skills to diagnose, repair, and implement modifications in the field, all aimed at enhancing customer satisfaction and operational reliability.

Key Responsibilities:
- Oversee the commissioning and warranty processes for locomotives and coaches.
- Conduct troubleshooting and failure analysis on various systems.
- Utilize mechanical schematics and circuit diagrams to perform repairs on diverse components.
- Employ diagnostic software on laptops to address system issues onboard the vehicles.

- Identify electrical faults in control circuits, evaluate the issues, and determine necessary corrective measures.

- Interpret technical documentation to ascertain root causes of failures and prepare reports for management.

- Adhere to safety protocols and industry standards throughout all operations.
- Implement Field Modifications (FMI's) to enhance product quality.
- Maintain accurate records of failures, repairs, and modifications in our operational database.

- Collaborate effectively with team members and communicate technical information clearly, both verbally and in writing.

- Manage the logistics of sending and receiving components for repair.

- Engage in hands-on work using various tools and machinery.


Required Knowledge/Skills, Education, and Experience:
- High school diploma or equivalent.
- Strong interpersonal skills and a collaborative mindset.
- Valid driver's license in good standing is essential.

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