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Service Operations Technician

2 months ago


Albany, New York, United States Comtec Consultants Full time

Position:
Service Operations Technician

Location:
Remote

Job Duration:
12 Months

Job Overview:

Are you eager to gain expertise in the maintenance and operation of advanced rail systems? This role offers an opportunity to work with cutting-edge diesel-electric locomotives and modern passenger coaches.

Our fleet plays a crucial role in connecting various regions, and you will collaborate closely with clients to ensure optimal performance during the warranty phase.

This position will equip you with the skills to diagnose, repair, and implement modifications in the field, all aimed at enhancing customer satisfaction and operational reliability.


Key Responsibilities:
  • Oversee the commissioning and warranty processes for locomotives and coaches.
  • Conduct troubleshooting and failure analysis on rail vehicles.
  • Utilize mechanical schematics and circuit diagrams to perform repairs on various components.
  • Employ diagnostic software on laptops to troubleshoot onboard systems.
  • Identify and rectify electrical issues in control circuits and components, determining necessary corrective actions.
  • Interpret technical documentation to ascertain root causes of failures and prepare reports for management.
  • Adhere to safety protocols and industry standards throughout all operations.
  • Implement field modifications to enhance product quality.
  • Document all failures, part replacements, modifications, and work performed in the company database.
  • Communicate effectively with team members and management regarding technical information and job procedures.
  • Manage the logistics of sending and receiving parts for repair.
  • Utilize hand tools and shop machinery in daily tasks.

Qualifications:
  • High school diploma or equivalent.
  • Strong interpersonal skills and ability to work collaboratively in a team environment.
  • Valid driver's license in good standing.