Service Advisor
2 weeks ago
RedLine Powersports is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, advising customers on necessary services and routine maintenance, and ensuring that our customers leave with a great feeling about their experience at our Service Department.
We offer a competitive pay plan, great work atmosphere, vacation, holiday pay, and company matched 401K, available health and dental insurance, great support staff, and career advancement opportunities.
Responsibilities:
- Advise customers about necessary services and routine maintenance
- Obtain vehicle information, give customer accurate written cost of maintenance/repairs
- Open and close repair tickets
- Schedule maintenance appointments
- Communicate with customer to let them know when work is complete
- Review repair orders to ensure accuracy
- Communicate with Service Technicians
Qualifications/Requirements:
- Experience required
- Positive attitude and works well in a team environment
- Sales and/or Customer service Experience
- Knowledge of Powersports mechanical operation
- Good multitasking and organizational skills
- Valid Driver's License
- High school diploma or equivalent
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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