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Front Office Coordinator

2 months ago


Irving, Texas, United States Optum Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Office Assistant to join our team at Optum. As a Front Office Assistant, you will play a critical role in delivering exceptional patient care and ensuring the smooth operation of our medical center.

Key Responsibilities
  • Provide exceptional patient service by greeting patients, activating patient files, and responding to patient inquiries.
  • Assist with patient registration, insurance verification, and payment processing.
  • Support medical staff by preparing patient charts, obtaining medical records, and performing other administrative tasks.
  • Maintain accurate and up-to-date patient records, including demographic information and medical history.
  • Collaborate with other team members to ensure seamless communication and efficient workflow.
Requirements
  • High School Diploma or equivalent required.
  • 1+ years of customer service experience in a healthcare setting.
  • Basic computer skills and experience with electronic medical records (EMRs).
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
Preferred Qualifications
  • Experience working in a medical office or urgent care setting.
  • Knowledge of medical terminology and coding.
  • Ability to lift 50 pounds and stand for long periods.
  • Basic math skills and accuracy with cash handling.
What We Offer

As a Front Office Assistant at Optum, you will have the opportunity to work in a dynamic and supportive environment that values teamwork and patient-centered care. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.