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Director of Intake

2 months ago

Jackson, Mississippi, United States Oceans Healthcare Full time
About the Role

Oceans Healthcare is expanding its behavioral health services in Jackson, and we're seeking a skilled professional to lead our intake efforts.

The Director of Intake will be responsible for coordinating patient admissions, developing relationships with healthcare providers, and ensuring seamless transitions to our facility.

Key Responsibilities
  • Develop and implement effective patient registration and admitting operations
  • Collaborate with hospitals and healthcare providers to understand patient needs and preferences
  • Oversee the intake department and employees, providing training and guidance as needed
  • Manage admission forms and CIA documents, ensuring accuracy and compliance
  • Promote specialty clinics and services to the community, maintaining strong relationships with local healthcare providers
  • Track performance metrics and conversion rates, identifying areas for improvement
  • Follow up on complaints and issues within the department, ensuring timely resolution
Requirements

We're looking for a highly organized and communicative professional with:

  • An Associate's Degree in business administration, health information technology, or a related field
  • Experience working with clients, particularly seniors and individuals with special needs
  • Excellent interpersonal and problem-solving skills
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines
What We Offer

Oceans Healthcare is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development.