Customer Service Representative
1 day ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Professional/Receptionist at our Siler City location.
Key Responsibilities:
- Provide exceptional customer service to clients, answering phone calls and greeting clients in a personalized and friendly manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service.
- Maintain a clean and organized office environment.
Requirements:
- High school diploma or equivalent.
- Previous experience in a customer service environment.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and time-management skills.
- Computer proficiency with Microsoft Office.
About H&R Block:
We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value diversity and inclusion and make everyone feel like they belong.
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