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Restaurant Operations Manager

2 months ago


Sioux Falls, South Dakota, United States Arby's Full time
About the Role

As a Restaurant Operations Manager at Arby's, you will be responsible for leading a diverse team in a fast-paced restaurant environment. Your primary goal will be to ensure that customers receive a positive and welcoming experience, while also maintaining a clean and safe environment.

Key Responsibilities
  • Develop and implement effective scheduling strategies to ensure adequate capacity and meet customer needs.
  • Maintain a positive and inviting culture for employees and customers by providing coaching, disciplinary measures, and hiring the right fit applicants.
  • Oversee and participate in routine ordering and inventory practices to ensure sufficient product levels and maintain customer satisfaction.
  • Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
  • Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
  • Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
  • Ensure all marketing plans are executed on time and accurately to build repeat customer visits.
  • Review profit and loss statements and progress toward goals with the District Manager each period. Take action to solve problems as necessary.
  • Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
Requirements
  • The desire to grow and succeed in your personal & professional development.
  • Ability to occasionally lift up to 50lbs and use your hands to prepare the meatiest sandwiches.
  • Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
  • Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education.
  • Adequate driving record to include valid driver's license & insurance.
  • Ability to work flexible hours and work independently as well as with a variety of personalities.
  • Background check completed satisfactorily & be at least 18 years old.
  • Ability to meet tight deadlines and work in a fast-paced environment.