Clerical Specialist III
6 days ago
The Health and Human Services Commission is seeking a highly qualified candidate to fill the Integrity Support Services (ISS) Appeals and Mitigation (A&M) - Clerk III position within the Office of Medical and Social Services (MSS), Access & Eligibility Services Field Division.
The ideal candidate will thrive in an environment that emphasizes innovation, excellence, and continuous improvement. They will be responsible for providing a variety of clerical support services in an ISS A&M Unit, including reviewing incoming appeals for validity, assisting staff in filling out forms, and maintaining tracking systems.
Key Responsibilities:- Reviews incoming appeals for validity and assists staff in filling out forms relating to appeals and hearing process.
- Maintains tracking system of assignments to ensure timely completion.
- Serves as the back-up to other ISS A&M clerks and assists with providing support for the ISS A&M Mailbox, scheduling of assignments, and assigning workload to designated staff.
- Types conference notes, reports, letters, memos, staff meeting notes, travel, and routes mail appropriately.
- Completes additional tasks upon request of supervisor or other staff.
- High School diploma or GED equivalent is required.
- Thirty (30) hours credit from an accredited college or university OR one (1) year relevant work experience is preferred.
- Bilingual (English / Spanish) skills preferred, not required.
- TIERS & EWMS experience preferred.
- One (1) year relevant work experience in Eligibility Operations Programs; such as SNAP, TANF, Medicaid, and MEPD are preferred.
Please note that while the posted salary range for this position is $ to $3946.25, only former, and current Health and Human Services Commission employees will be offered a salary above $.
Current employees promoting into this position will be offered a salary that meets Human Resources salary guidelines for promoting employees.
Former employees may be offered a salary above $ if they have recent Texas Works or MEPD eligibility experience.
Applicants who are not current or former Health and Human Services Commission employees will be offered a salary of $.
This position can be housed at any eligibility office statewide depending on office availability.
The location of the position will be determined after selection of the candidate.
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