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Branch Manager

2 months ago

Rowland Heights California, United States East West Bank Full time
About the Role

East West Bank is seeking a highly skilled Branch Manager to lead our commercial banking team. As a key member of our organization, you will be responsible for driving business growth and sales, while providing exceptional customer service to our clients.

Key Responsibilities
  • Plan, coordinate, and monitor the overall activities and operations of a full-service branch office, including tracking and monitoring sales and customer service performance against established plans and objectives.
  • Communicate with existing and potential customers in the branch and through outside solicitation efforts to introduce products and services to new consumers and commercial businesses.
  • Solicit customers, businesses, communities, and civic organizations to generate new business; conduct sales, service, and product training for staff.
  • Develop branch business plans to ensure maximum profitability for targeted banking products.
  • Ensure that procedures for custody and control of assets, records, loan collateral, and securities are performed.
  • Prepare financial and regulatory reports required by law, regulations, and senior management.
  • Represent the bank at community functions and community organizations to market and promote bank products and services.
  • Oversee performance management of branch staff; manages one or more subordinate supervisors who supervise other employees throughout the branch.
  • Carry out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.
Requirements
  • High school diploma or general education degree (GED) preferred.
  • 5 years of functional/professional experience.
  • 3 years of supervisory or managerial experience.
  • 3-5 years related experience and/or training including strong commercial lending or product knowledge.
  • Ability to read, analyze, and interpret balance sheets.
  • Ability to effectively present information and respond to questions from groups of managers, staff, customers, and the general public.
About East West Bank

East West Bank is a top-performing commercial bank with an exclusive focus on the U.S. and Greater China markets. We are committed to absolute integrity and provide our employees with a strong foundation for career advancement.