Operations Manager

3 weeks ago

Charlotte North Carolina, United States Allied Universal Full time
Job Summary

We are seeking an experienced Operations Manager to join our team at Allied Universal. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our security services, ensuring that our clients receive exceptional service and that our team members are supported and empowered to succeed.

Key Responsibilities
  • Staffing and Scheduling: Manage the staffing and scheduling of security professionals to ensure adequate coverage at all client sites.
  • Payroll and Timekeeping: Process payroll and manage timekeeping records to ensure accuracy and compliance with company policies.
  • Employee Relations: Foster positive relationships with security professionals, addressing issues and concerns in a timely and professional manner.
  • Operations Management: Oversee the management of branch operations, including the maintenance of a well-organized and clean working area.
  • Reporting and Analysis: Prepare and analyze reports to identify trends and areas for improvement, providing recommendations to management.
Requirements
  • Minimum three (3) – five (5) years of professional-level experience required, managing non-exempt employees in a fast-paced, service organization.
  • Must be able to secure a valid Guard License if required by the state in which you are applying.
  • Demonstrated working knowledge of personal computers and Microsoft Office software mandatory.
  • Ability to write effective and concise reports and document investigations and counseling sessions.
Preferred Qualifications
  • Prior security industry and/or military experience.
  • College degree or coursework.
  • Prior experience in the security industry, law enforcement, military and/or customer service.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.

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