Patient Service Representative
20 hours ago
The Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience in an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, and processing external medical records.
Key Responsibilities- Pre-Visit Scheduling: Schedule internal and external referrals, appointments, and procedures using Epic Cadence decision trees.
- Registration: Register patients during the scheduling process, including demographics, insurance verification, and Medicare Secondary Payer Questionnaire (MSPQ) completion.
- Check-In/Check-Out: Perform high-volume patient clinic check-in and check-out, following health system standards.
- Point of Service Collections: Collect copays, co-insurance, and deductibles from patients.
- MyChart Activation: Assist patients with MyChart activation and support.
- Post-Visit Scheduling: Schedule follow-up appointments and diagnostic orders.
- High School Graduate
- 1+ years customer service or healthcare experience
- Ability to read, write, speak, and understand English
- Basic computer skills, including Microsoft Excel, Word, Outlook, and Teams
- Ability to maintain patient confidentiality
- College coursework completed towards an Associate's or Bachelor's Degree
- Clerical, registration, and/or customer service experience within a healthcare setting
- Bilingual: Documented proof of competencies via language proficiency assessments
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Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, copay collection, and completing MyChart and EMR appointment requests.Key...
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Patient Service Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, copay collection, and completing MyChart and EMR appointment requests.Key...
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Patient Service Representative Float
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative FloatJoin The University of Kansas Health System as a Patient Service Representative Float, playing a vital role in creating a seamless patient experience within our ambulatory clinics. As a key member of the physician's care team, you will be responsible for front desk operations, including greeting and checking in...
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Patient Service Representative Float
13 hours ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our ambulatory clinic team, you will be responsible for providing exceptional patient service and support in a fast-paced environment.ResponsibilitiesProvide excellent patient service and...
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Patient Service Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and play a critical role in creating a seamless patient experience within our ambulatory clinics.Responsibilities:Pre-Visit Scheduling: Schedule internal and external referrals, appointments, and procedures using Epic Cadence decision...
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Patient Service Representative Scheduling Lead
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling LeadAt The University of Kansas Health System, we are seeking a highly skilled and experienced Patient Service Representative Scheduling Lead to join our team. This role is responsible for supporting the supervisor and serving as a resource to train other employees in collaboration with the...
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Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and become an integral part of our team. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.Responsibilities:Pre-Visit Scheduling: Schedule...
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Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative - Float PositionThe University of Kansas Health System is seeking a Patient Service Representative - Float Position to join our team. As a Patient Service Representative, you will play a critical role in creating a pleasant and seamless patient experience within our ambulatory clinics.Responsibilities:Float...
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Patient Service Representative
1 month ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience in an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, collecting copays, and processing external medical records.Key...
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Patient Service Representative
4 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless and pleasant patient experience within an ambulatory clinic. This role is critical in ensuring that patients receive exceptional care and service.Key ResponsibilitiesSchedule internal and external referrals, appointments, and...
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Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, collecting copays, and processing external medical records.Key...
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Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at The University of Kansas Health System. As a key member of our physician's care team, you will play a critical role in creating a seamless and pleasant patient experience within our ambulatory clinic.ResponsibilitiesSchedule internal and external incoming department...
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Patient Service Representative Scheduling Lead
3 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling LeadAt The University of Kansas Health System, we are seeking a highly skilled and experienced Patient Service Representative Scheduling Lead to join our team. As a key member of our ambulatory clinic team, you will be responsible for supporting the supervisor and providing exceptional patient...
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Patient Service Representative Scheduling Lead
22 hours ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling LeadJob Summary:The Patient Service Representative Scheduling Lead is a critical role in the healthcare industry, responsible for supporting the supervisor and ensuring seamless patient experiences within an ambulatory clinic. This position requires thorough knowledge of all job functions and serves as a...
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Patient Service Representative
4 weeks ago
Kansas City, Kansas, United States Prime Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our dynamic OB/GYN group at Providence Medical Center. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesInterview patients to obtain identifying and demographic informationSchedule...
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Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Registration RepresentativeWe are seeking a highly organized and detail-oriented Patient Registration Representative to join our team at The University of Kansas Health System.Job Summary:The Patient Registration Representative is responsible for ensuring accurate and efficient patient registration processes. This includes obtaining and...
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Patient Service Representative Siena
4 weeks ago
Garden City, Kansas, United States CommonSpirit Health Mountain Region Full timeAbout CommonSpirit Health Mountain RegionWe are a nonprofit, faith-based health system committed to building healthier communities and advocating for those who are poor and vulnerable. Our team of over 150,000 employees and 25,000 physicians and advanced practice clinicians serves some of the most diverse communities across the nation.Job SummaryWe are...
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Customer Service Representative
1 month ago
Kansas City, Kansas, United States Henry Ford Health Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Henry Ford Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, physicians, and staff.Key Responsibilities:Answer and route incoming calls in a timely and accurate manner.Page physicians and...
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Customer Service Representative
14 hours ago
Kansas City, Kansas, United States Insight Global Full timeJob Title: Customer Service RepresentativeInsight Global is seeking a Customer Service Representative to join our Retail Banking Team in Kansas City, KS.The ideal candidate will provide exceptional customer service through face-to-face interactions, performing primary bank transactions and utilizing communication opportunities to offer additional bank...
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Customer Service Representative
3 weeks ago
Kansas City, Kansas, United States Insight Global Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our Retail Banking Team in Kansas City, KS.Key Responsibilities:Provide exceptional customer service through face-to-face interactions and communication opportunities.Perform primary bank transactions, including deposits, withdrawals, and cash...