Customer Service Representative

4 weeks ago


Salt Lake, Utah, United States John Kasak - State Farm Agent Full time
Join Our Team as a Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services
  • Work collaboratively with our team to achieve sales and customer satisfaction goals

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and build strong relationships with colleagues and customers
  • Proactive problem-solving skills and ability to learn new concepts and technologies

What We Offer:

  • A competitive salary and commission/bonus structure
  • A comprehensive benefits package, including health insurance and 401(k) matching
  • Opportunities for professional growth and development within our agency

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.



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