Bilingual Office Coordinator

2 weeks ago


Bloomington, Indiana, United States Kimbrell's Furniture Full time
Job Summary

We are seeking a highly skilled and bilingual individual to join our team as a Bilingual Office Clerk. As a key member of our customer service team, you will be responsible for communicating with customers, resolving issues, and collecting payments in a professional and courteous manner.

Key Responsibilities
  • Interact with customers to collect payments and resolve issues in a timely and professional manner.
  • Utilize cash management procedures and best practices to handle transactions accurately and responsibly.
  • Monitor accounts to identify outstanding debts and follow set strategies for collection procedures.
  • Gather and verify customers' personal and credit information to ensure accurate and efficient collection processes.
  • Retain customer loyalty while initiating processes for the collection of payments.
  • Maintain and update records of customers from whom collections are made.
Requirements
  • Proven experience in a similar role or customer service position.
  • Excellent communication skills (written and oral) with the ability to work in a team setting.
  • Knowledge of billing procedures and collection techniques.
  • Working knowledge of MS Office and databases.
  • Patience and ability to manage stressful work situations.
  • Weekend and Holiday availability.
  • Must be Bilingual (Spanish).
About Us

Kimbrell's Furniture is a leading retailer of quality furniture and home decor. We are committed to providing exceptional customer service and quality products to our customers. Our mission is to provide dependable, quality furniture at the best value, while offering easy financing and excellent customer service.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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