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Dynatrace Solutions Architect

2 months ago

Charlotte, North Carolina, United States Tekfortune Inc Full time

Job Summary:

We are seeking a highly skilled Dynatrace Engineer to join our team at Tekfortune Inc. As a Dynatrace Engineer, you will be responsible for creating solutions using Dynatrace and deploying them to production, extracting the best value for our customers.

Key Responsibilities:

  • End-to-end execution and implementation of Dynatrace solutions on complex customer environments, including On-Prem, Cloud, and Hybrid Cloud.
  • Document resolved issues in an effective manner for knowledge management, cross-train peers with tool usage, and assist in the creation of best practices.
  • Work independently on multiple assignments, proactively prioritizing focus and effort.
  • Present and demonstrate Application Performance Management to prospective clients.
  • Expert in solving requests and creating requests in ServiceNow.
  • Understand the challenges of customers, coordinate with vendors for customized solutions if needed.
  • Bring in best practices of the product to leverage its capabilities to the best.

Key Skills:

  • Hands-on experience with Dynatrace is a must.
  • Root cause analysis and dashboard creation.
  • Strong application performance analysis skills.
  • Experience in deploying Dynatrace tools for different technologies and platforms.
  • Experience in configuration and customization of Dynatrace solutions, including integration with other tools.
  • Very good understanding of tool capabilities for a given customer environment.
  • Familiarity with other application performance monitoring tools is needed.
  • Extensive experience with Synthetic monitoring and integration of third-party tools with Dynatrace.
  • Experience with admin-level tasks, including alert configuration, maintenance window, anomaly detection, and changing threshold, custom event creation, request attribute, OneAgent upgrade/install.
  • Knowledge of ITIL concepts and principles.

Good to Have Skills:

  • Dynatrace API integration with other tools.
  • Dockers, Kubernetes, DevOps tools like Ansible, Jenkins.
  • Proficient in giving product trainings, demonstrating Dynatrace capabilities, and new features to existing or prospective customers.

About Tekfortune Inc:

Tekfortune Inc is a leading provider of innovative solutions and services. We are committed to delivering exceptional value to our customers through our expertise and dedication.