Guest Relations Team Associate

3 days ago


Valencia, California, United States Six Flags Full time
Guest Relations Team Member Job Description

We are seeking a highly skilled Guest Relations Team Member to join our team at Six Flags. As a key member of our front-line staff, you will be responsible for providing exceptional guest service and ensuring a world-class experience for our visitors.

Key Responsibilities:

  • Assist guests with comments and complaints in a professional and courteous manner
  • Answer phone lines and respond to guest inquiries
  • Handle guests' lost and found items and reports
  • Empower guests to solve problems and ensure delivery of world-class guest relations

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment


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