Administrative Support Specialist

5 days ago


Arlington, Texas, United States SPS PoolCare Full time
About SPS PoolCare

We are the fastest growing pool care and maintenance company in the United States.

Our mission is to change the pool industry for the better by putting our customers and team members at the center of everything we do.

We celebrate diversity and are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable state or federal laws.

Salary Information

The estimated salary range for this role is $16-$19/hour.

Please note that salaries may vary based on location and experience.

Job Responsibilities
  • Provide exceptional customer service by answering incoming phone calls and resolving inquiries efficiently.
  • Welcome and assist customers, visitors, and vendors with a high level of professionalism.
  • Retrieve information from various systems as requested by employees, internal departments, and customers.
  • Respond to administrative inquiries and resolve issues promptly and effectively.
  • Communicate with customers about outstanding balances to collect payments in a timely manner.
  • Maintain open communication with management regarding concerns or issues.
  • Process customer payments and account applications in real-time.
Requirements
  • Demonstrate excellent verbal and written communication skills.
  • Showcase exceptional interpersonal and customer service skills.
  • Be proficient in Microsoft Office Suite or related software.
  • Demonstrate strong organizational skills and attention to detail.
  • Possess excellent administrative support skills.
  • Show ability to work independently and make decisions with minimal supervision.


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