Café Experience Leader

4 weeks ago


San Francisco, California, United States Capital One Careers Full time

About Us

Welcome to Capital One, where we're redefining banking to fit our customers' everyday lives. Our Capital One Café is a welcoming environment where customers can experience our digital and financial tools, enjoy great coffee, and get to know our Ambassadors.

We believe in creating an exceptional customer experience, and as the Café Experience Leader, you'll play a key role in making that happen. You'll lead a team of Café Ambassadors and facilitate legendary experiences for our customers. As the face of Capital One in your community, you'll build alliances with local organizations and collaborate with vendors to drive new business.

You'll be responsible for mentoring and developing your team members, ensuring they have the skills and knowledge needed to provide top-notch service. You'll also work closely with our internal partners to ensure seamless integration of our products and services.

We're looking for someone who is passionate about delivering exceptional customer experiences and has a proven track record of leading high-performing teams. If you're a natural leader who is driven by a desire to make a difference, we want to hear from you.



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