Digital Experience Transformation Leader for Hardlines

7 days ago


San Francisco, California, United States Aquent Full time

Aquent is seeking a seasoned Digital Experience Transformation Leader to drive the transformation of how customers shop online at a global retail leader. As a key member of our team, you will be responsible for leading the overall strategy and execution for your categories, focusing on customer experience, site functionality, and digital innovation.

The ideal candidate will possess a deep understanding of how customers shop online and can translate that knowledge into innovative strategies that drive an optimal site experience. You will lead the development of a comprehensive site strategy that aligns with business objectives and enhances the customer experience, including visual merchandising, navigation, search, and product onboarding.

You will also utilize customer insights to craft a compelling online story that connects with shoppers and enhances their journey through the site. Foster a culture of innovation by adopting new technologies, driving digital transformation, and leading process improvements to ensure operational excellence.

Monitor site health and performance through robust analytics, delivering actionable insights to key stakeholders and driving the strategic direction of the platform. Partner with cross-functional teams to streamline processes, enhance workflows, and scale best practices for the business.

Bachelor's degree in business or a related field, or 4 years of equivalent experience. 10+ years of Merchandising/Retail experience in durable consumable goods. Ecommerce and Digital experience. An estimated salary range for this position is $120,000 - $180,000 per year, based on the location and industry standards.

Aquent offers its employees amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. We are an equal-opportunity employer, committed to creating an inclusive environment where diverse backgrounds, experiences, and perspectives are valued.



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