Administrative Support Associate

4 weeks ago


Leominster, Massachusetts, United States Leominster Rehabilitation and Nursing Center Full time

At Leominster Rehabilitation and Nursing Center, we strive to create a collaborative environment where our team members can thrive. As a key member of our team, you will play a vital role in ensuring the smooth operation of our front desk.

Key Responsibilities:
  • Greeting Visitors: Provide a warm and welcoming experience for our visitors, ensuring they feel at ease in our facility.
  • Phone and Message Management: Answer incoming calls in a professional manner, determine the purpose of the call, and transfer calls as needed. Take and deliver messages promptly and efficiently.
  • Administrative Support: Provide general administrative and clerical support to management, including scanning, faxing, and copying documents.
  • Scheduling and Reporting: Schedule appointments and transportation, and generate reports and other documents as required.
  • Front Desk Procedures: Maintain front desk procedures, including contact information, directions, and frequently asked questions.
Requirements:
  • Clerical Experience: A minimum of 2 years of clerical experience is required.
  • Computer and Software Skills: Proficiency in computer and software skills is essential.
  • Time Management and Communication: Ability to prioritize tasks and work efficiently towards completing them. Excellent verbal and written communication skills are required.
  • Organizational and Customer Service Skills: Great organizational skills and excellent customer service and interpersonal skills are essential for success in this role.
Benefits:
  • Health Insurance: Comprehensive health insurance is offered to our employees.
  • Dental and Vision Insurance: Dental and vision insurance are also provided.
  • Retirement Plan: A retirement plan is available to help our employees plan for their future.


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