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Patient Access Representative
2 months ago
We are seeking a highly skilled Patient Access Representative to join our team at Nazareth Hospital, a member of Trinity Health, Mid-Atlantic. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and pre-registration process for patients, while providing exceptional customer service and support to our patients, physicians, and staff.
Key Responsibilities- Verify insurance benefits and check for pre-certification, authorization, and referral requirements
- Provide professional, quality customer service and timely resolution to customer problems
- Secure patient signatures for required hospital forms and collection of patient's financial responsibility
- Communicate revenue cycle-related issues to patients, physicians, and other hospital colleagues
- Rotate into various areas of patient access and work a variety of shifts
- High School diploma or equivalency
- Associate degree (preferred)
- Minimum one year experience in insurance verification and medical office/hospital customer service
- Competitive salary
- Comprehensive benefits, including medical, dental, and vision coverage
- Retirement savings program
- Paid time off
- Tuition reimbursement
- Free parking
Trinity Health is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion in all aspects of our work. We strive to create a workplace that is welcoming and inclusive for all colleagues and patients.
