Medical Representative
4 weeks ago
At All Medical Personnel, we are seeking a highly skilled Medical Representative to join our team as a Patient Access Coordinator. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Act as a liaison between the organization and customers/patients, providing product education and handling a wide range of questions.
- Resolve routine customer requests via inbound, outbound calls, or the internet.
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
- Qualify and establish inbound new customers requesting LabCorp's products and services.
- Work in multiple databases to research complex issues and questions.
- Notify clients of test results in a timely and accurate manner.
- Review test forms for accuracy and report any discrepancies.
Requirements:
- High school diploma or equivalent experience.
- Previous experience in customer service preferred.
- Bachelor's degree preferred.
- 2-4 years of experience.
- Knowledge of Microsoft Office.
- Strong verbal and written communication skills.
- Courteous with a strong customer service orientation.
- Understanding of medical terminology used in a clinical setting.
Why Join Us:
- Opportunity to work with a leading healthcare organization.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
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