Medical Representative

4 weeks ago


Philadelphia, Pennsylvania, United States All Medical Personnel Full time
Job Title: Medical Representative - Patient Access

At All Medical Personnel, we are seeking a highly skilled Medical Representative to join our team as a Patient Access Coordinator. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Act as a liaison between the organization and customers/patients, providing product education and handling a wide range of questions.
  • Resolve routine customer requests via inbound, outbound calls, or the internet.
  • Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
  • Qualify and establish inbound new customers requesting LabCorp's products and services.
  • Work in multiple databases to research complex issues and questions.
  • Notify clients of test results in a timely and accurate manner.
  • Review test forms for accuracy and report any discrepancies.

Requirements:
  • High school diploma or equivalent experience.
  • Previous experience in customer service preferred.
  • Bachelor's degree preferred.
  • 2-4 years of experience.
  • Knowledge of Microsoft Office.
  • Strong verbal and written communication skills.
  • Courteous with a strong customer service orientation.
  • Understanding of medical terminology used in a clinical setting.

Why Join Us:
  • Opportunity to work with a leading healthcare organization.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.


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