Customer Service Representative

6 days ago


Albuquerque, New Mexico, United States SuperCare Health Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Care Specialist to join our team at SuperCare Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, clients, and referral sources.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and requests for medical equipment and supplies
  • Maintain accurate records and documentation of customer interactions
  • Collaborate with internal teams to ensure seamless delivery of services
  • Provide education and support to customers on medical equipment and supplies
  • Stay up-to-date on product knowledge and insurance coverage trends
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and other software applications
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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