Client Services Solutions Associate

2 days ago


Saint Clair, Missouri, United States Dotdash Meredith Full time
About the Role

This is an exciting opportunity to join the Dotdash Meredith team as a Client Services Solutions Associate. As a key member of the Finance revenue organization, you will play a crucial role in supporting the development, upkeep, and rollout of strategic processes related to our Digital Advertising Sales business.

About Your Responsibilities:

• Serve as a key resource for the Account Management team throughout the pre-sale and post-sale advertising processes, providing support and expertise as needed.
• Manage digital ad campaign setup process in Operative (order management system), ensuring accuracy and efficiency.
• Coordinate with cross-vertical teams to compile editorial sponsorship pricing and packaging details in response to RFPs.
• Lead the development of media plans for Finance tentpole programs developed by Finance editorial and marketing teams.
• Support in inventory management for Finance Ad Products and maintenance of the Finance Vertical Sponsorship Calendars.
• Assist in the creation and refresh of Client Services team processes and training documents.
• Manage various projects for the CSS team, ensuring milestones and deliverables are met.
• Act as a spokesperson for the CSS team to communicate process updates to the broader Client Services team via Slack and in meeting presentations.
• Attend DDM company meetings to capture key information, summarizing and communicating relevant details to the Client Services team.

About Your Qualifications:

• 1-2 years of digital experience at a media company, agency, or sales organization.
• Proficient in Microsoft Excel.
• Familiarity with Google Ad Manager, Salesforce, Operative.One, and/or Looker is a plus.
• Excellent attention to detail and capability to structure information in a clear, organized, and aesthetically-pleasing manner.
• Excellent written and verbal communication skills.
• Excellent time management, organizational, and interpersonal skills.
• Ability to work independently and within a collaborative team environment.
• Interest in digital advertising and media industry trends.
• A positive, solutions-oriented, and can-do attitude.

About the Company:

Dotdash Meredith is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary, benefits, and a dynamic work environment.

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