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Senior Operations Maintenance Manager
2 months ago
At Ryder, our most significant competitive advantage is our workforce. We prioritize CULTURE, INTEGRITY, and FAMILY.
Position Overview
The Senior Operations Maintenance Manager is responsible for overseeing the operations and personnel at locations managing a fleet of approximately 288 truck units. You will lead a team that includes Operations Supervisors, Technicians-In-Charge, Customer Service Coordinators, and other support staff.
Key Responsibilities
- Operations Management: Supervise work analysis, vehicle planning, and scheduling. Ensure effective allocation of resources and maintain productivity standards.
- Labor Management: Provide leadership and development for the management team. Oversee performance management and ensure the successful execution of training plans.
- Customer Management: Manage customer relationships, ensuring satisfaction and retention. Optimize vehicle maintenance cycles to meet customer expectations.
- Financial Management: Develop budget forecasts and implement cost control measures to achieve financial goals.
- Asset Management: Direct the maintenance and appearance of assigned locations, ensuring compliance with operational standards.
- Quality Management: Develop corrective actions for operational quality issues and ensure adherence to safety regulations.
Qualifications
High School diploma or GED required; Associate's degree preferred. A minimum of four years of experience in an operations environment and three years of supervisory experience is essential. Candidates should have a strong understanding of labor, financial, and operational processes.
Compensation and Benefits
Ryder offers a competitive salary and comprehensive benefits, including health insurance, paid time off, and a 401(k) retirement savings plan. We are committed to being an Equal Opportunity Employer and a Drug-Free workplace.