Patient Navigator

2 weeks ago


Birmingham, United States Guideway Care Full time
Job Overview

Guideway Care is seeking a dedicated and compassionate Patient Navigator to join our team. As a Patient Navigator, you will play a vital role in supporting patients and their caregivers to overcome practical, social, physical, emotional, and spiritual barriers to care.

Key Responsibilities:

  • Develop meaningful relationships with patients through face-to-face interactions and phone calls to ensure their needs are met.
  • Collaborate closely with the clinical team to leverage resources and make a significant impact on the patient's experience.
  • Proactively research and identify new community resources to assist patients.
  • Participate in a growing professional network defining the standard for care guidance by disease state.
  • Empower patients to communicate their preferences and priorities to their healthcare team and take an active part in decision-making.
  • Contribute to the development, implementation, and evaluation of the Care Guide navigation program as we grow and expand our company.
  • Help address non-clinical factors affecting patient health, enabling providers to improve patient outcomes, increase satisfaction, reduce unnecessary utilization, and meet quality requirements.
  • Perform other duties necessary to drive our values, fulfill our mission, and adhere to our company values.

About Guideway Care:

We pride ourselves on hiring team members who can work independently and thrive in a team environment, continuously learning and growing. Our non-clinical Care Guides support patients and their caregivers to identify and resolve practical, social, physical, emotional, and spiritual barriers to care.

Requirements:

  • Proficiency with a personal computer and technical skills.
  • Excellent communication, organizational, and interpersonal skills.
  • Experience with Microsoft Excel preferred.
  • Bachelor's degree preferred, but equivalent professional experience will be considered.
  • Immigration and/or Visa sponsorship will not be provided.

Working at Guideway Care:

This is a great opportunity to start a meaningful career in healthcare. The position is offered remotely, with hours from Monday to Friday, 10:00 AM—7:00 PM CST. The hourly rate is competitive, and we offer a dynamic work environment that values growth and development.


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