Digital Media Account Specialist

1 week ago


New York County New York, United States AdTheorent Full time
{"title": "Account Manager", "description": "Grow Our Self-Service Business

AdTheorent is a leader in DSP machine learning solutions for advertising. Our advanced platform, A\T Platform, has delivered measurable real-world value for advertisers since 2011. We offer a self-service platform, AdTheorent Self-Service, which provides a level of service not typically offered by self-service programmatic solutions.

We are seeking a qualified Account Manager to join our team. The position will be key in our efforts to grow our self-service offering. The AM will manage the client relationship from early-stage evaluation of the platform through the signing of a longer-term services agreement and later work to grow the client\'s media buying through our proprietary demand-side-platform.

Key Responsibilities
  • Establish and manage relationships with new and existing self-service clients, focusing on both the high-level partnership as well as campaign-specific support
  • Carry out regular tasks to support the relationship, including billing, coordinating client interactions, and other operational needs
  • Advise clients on high-level platform capabilities and campaign setup best practices, including structure, targeting, and pixel placement to support successful execution and user satisfaction
  • Act as the main point of contact for assigned accounts and ensure client deliverables are provided in a timely manner
  • Contribute to business reviews and collaborate with sales to establish ways of improving the working relationship with clients and grow AdTheorent\'s share-of-wallet
  • Actively upsell when performance and/or offerings align with customer\'s business needs
  • Execute client requests coordinating amongst the appropriate stakeholders across Operations, Partnerships, Engineering, Marketing, and Finance
  • Keep abreast of digital media developments and industry technologies and capabilities
  • Work with Associate Account Managers to give them exposure to day-to-day tasks
Requirements
  • Bachelor\'s degree – relevant degrees in marketing or communications a plus
  • 1-2 years in digital programmatic; digital media planning or buying, digital adtech account management or client services
  • Results and goal oriented
  • Independent, confident, and enthusiastic
  • Possess great initiative and proactively identifies new opportunities
  • Customer service oriented
  • Bonus if you have experience in a demand-side platform (DSP), Salesforce and JIRA
Benefits
  • Compensation range: $60-65K base + commission
  • We offer full health coverage, generous PTO, and an award-winning office culture
", "lang_code": "en-US"}

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