Patient Access Coordinator

6 days ago


Houston, Texas, United States Texas Children's Hospital Full time
Job Title: Patient Access Representative

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Texas Children's Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth processing of patient accounts and facilitating accurate billing.

Responsibilities:
  • Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
  • Ensure assigned DARs and/or work queues are monitored and worked on a daily basis, ensuring that all elements of the accounts are secured for billing.
  • Financially secure all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion.
  • Obtain insurance referrals, as required by individual insurance plans, documenting referral numbers in the appropriate fields for accurate billing.
  • Contact patient/guarantor prior to date of service to inform them of estimated payment due at the time of service.
  • Document details of all successful and unsuccessful attempts at patient/guarantor contact.
  • Obtain signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and Champus forms, and other required paperwork.
  • Document in account notes all pertinent information required to successfully bill and collect on the claim.
About Us:

Texas Children's Hospital is a comprehensive obstetrics/gynecology facility and one of a select few hospitals nationwide that provides women, mothers, and babies with a full continuum of high-quality, expert health care. Our team is dedicated to providing exceptional patient care and service, and we are committed to maintaining a safe and healthy workplace.

We are proud to be an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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