Restaurant Operations Manager

6 days ago


Cleveland, Mississippi, United States KMAC Enterprises Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at KMAC Enterprises, a franchisee of Taco Bell. As an Assistant Manager, you will play a key role in ensuring the success of our restaurant by leading and developing a high-performing team, delivering exceptional customer experiences, and driving sales growth.

Key Responsibilities
  • Lead and Develop Your Team
    • Recruit, train, and develop a high-performing team that shares your passion for delivering exceptional customer experiences.
    • Coach and mentor team members to achieve their full potential and drive business results.
  • Deliver Exceptional Customer Experiences
    • Ensure that every customer interaction is positive and memorable, exceeding their expectations and building loyalty.
    • Monitor and address customer feedback, concerns, and complaints in a timely and professional manner.
  • Drive Sales Growth
    • Develop and implement sales strategies to drive revenue growth and increase market share.
    • Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.
  • Operate the Restaurant
    • Ensure that the restaurant is operated in accordance with Taco Bell's brand standards, policies, and procedures.
    • Monitor and control costs, inventory, and labor to achieve profitability and efficiency.
Requirements
  • 2+ years of experience in a restaurant management or leadership role.
  • Proven track record of delivering exceptional customer experiences and driving sales growth.
  • Strong leadership and coaching skills, with the ability to develop and motivate a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and stakeholders.
  • Ability to work in a fast-paced environment, with a focus on quality, safety, and customer satisfaction.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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