Client Service Manager
3 weeks ago
Job Type: Full-time
Location: Tempe
Job Description: We are seeking a highly skilled Office Manager to join our team at Briphen LLC. The successful candidate will be responsible for managing daily operations, providing exceptional customer service, and ensuring the smooth running of our office.
The ideal candidate will have experience in sales, customer service, or a related field, and be familiar with software tools and technologies. They will also have excellent communication and organizational skills, and be able to multitask with ease.
Key Responsibilities:
- Manage daily operations, including answering incoming calls, booking services, and collecting payments.
- Provide exceptional customer service, responding to calls, emails, and text messages in a timely manner.
- Assist in onboarding new clients, building client relationships, and dispatching vendors and field-support.
- Keep client profiles updated and ensure the smooth running of our office.
Requirements:
- Experience in sales, customer service, or a related field.
- Excellent communication and organizational skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
- Familiarity with software tools and technologies.
Benefits:
We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, plus benefits including health insurance, paid time off, and opportunities for professional growth and development.
About Us:
Briphen LLC is a family-owned and operated business that prioritizes quality of service and culture. We are committed to building strong relationships with our clients and employees, and providing a supportive and inclusive work environment.
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