Physical Therapy Billing Administrator

3 weeks ago


New York, New York, United States Hand & Physical Therapy NYC Full time
Job Description

We are seeking a highly skilled and experienced Physical Therapy Billing Administrator to join our team at Hand & Physical Therapy NYC. As a key member of our staff, you will be responsible for managing patient and insurance information, supporting our therapists, and ensuring the smooth operation of our revenue cycle management process.

Key Responsibilities:

  • Complete Revenue Cycle Management for OON OT/PT Therapy Practice
  • Ensure patient information is accurate and complete
  • Request any missing patient information
  • Review referrals and authorizations
  • Confirm patient benefits and insurance
  • Follow all regulations and guidelines set by Medicare, state programs, and commercial insurances
  • Review insurance claims and billing data in billing software (Web PT and Therabill)
  • Create both paper and electronic copies of documentation
  • Develop and maintain a tracking system of incoming and late payments
  • Monitor and date late payments
  • Initiate late payment notices to relevant parties
  • Respond to questions and complaints from patients or insurance companies
  • Follow-up on late or missed payment notices
  • Monitor and resolve financial discrepancies
  • Arrange payment plans and timelines for payments
  • File and maintain organized documentation of all billing and records
  • Follow set billing processes and procedures
  • Update and review all accounts to keep records of payments up-to-date

Requirements and Qualifications:

  • Bachelor's degree in accounting, healthcare administration, finance, business, or related field preferred
  • Two (2) years' previous experience as a medical biller or in a related healthcare administrative position with certificate
  • Able to multitask, prioritize, and manage time efficiently
  • Self-motivated and self-directed; able to work without supervision
  • Excellent verbal and written communication skills
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of billing software a plus
  • Strong customer service skills and comfortable answering both patient and insurance company questions
  • Able to analyze problems and strategize for better solutions
  • Experience with supervision and/or collaboration of administrative front office staff
  • Desire to join a growing company
  • Strong interpersonal skills
  • Ability to represent the practice and therapists with outgoing personality
  • Desire to support the growth and success of our therapy practice

About Us:

We are a boutique therapy practice in NYC, specializing in Physical Therapy, Occupational Therapy, Hand Therapy, and Wellness programs.



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