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Program Evaluation Specialist

2 months ago


Corpus Christi, Texas, United States Texas Department of Aging & Disability Services Full time
Job Description:

**Position Overview:**

Join a dedicated team committed to enhancing the quality of life for individuals with intellectual and developmental disabilities. Our organization is focused on ensuring that all individuals receive the support they need to thrive.

The Texas Department of Aging & Disability Services operates various facilities that provide essential services to individuals who are medically fragile or face behavioral challenges.

We offer a comprehensive benefits package, including eligibility for the Federal Public Service Loan Forgiveness Program, which can alleviate student loan burdens after meeting specific payment criteria.

Our employees enjoy robust health benefits, a secure retirement plan, and additional programs under the Employees Retirement System of Texas.

If you seek a meaningful career where you can make a difference, this role may be the perfect fit for you.


**Role Responsibilities:**
The Program Auditor will report directly to the Director of Quality Enhancement/Assurance or an assigned department director. This role involves conducting thorough audits of service delivery systems to ensure compliance with relevant standards, laws, and internal policies.

Key responsibilities include:

  • Executing quality improvement initiatives to help maintain compliance with ICF standards.
  • Planning, coordinating, and evaluating audit activities.
  • Conducting internal audits and facilitating external audits and surveys.
  • Preparing comprehensive reports detailing findings and recommendations.
  • Developing and implementing corrective action plans.
  • Providing training and consultation to staff.
  • Completing record audits and preparing necessary reports for the Health and Human Services Commission (HHSC).
  • Following up on recommendations from incident investigations as needed.

The work schedule may vary to accommodate audits, surveys, and special projects.


**Essential Functions:**
Regular attendance is required, and the role may involve specific shift schedules, including rotating shifts and overtime as necessary. Responsibilities also include:

  • Conducting surveys and audits to assess compliance with certification requirements.
  • Preparing detailed reports on audit findings.
  • Coordinating activities related to surveys by HHSC.
  • Participating in the development of corrective action plans.
  • Collecting and analyzing data for required reports.
  • Assisting in writing policies and procedures.
  • Providing consultation on rules and standards for program planning.
  • Facilitating meetings and participating in facility committees.
  • Coordinating non-consensus resolutions and preparing reports on outcomes.

Additional duties may include participating in disaster response efforts or continuity of operations as required.


**Knowledge, Skills, and Abilities:**
Candidates should possess experience in human services and the ability to conduct complex audits in a residential service environment. Key skills include:

  • Effective communication skills for presenting program information.
  • Knowledge of state and federal regulations relevant to the facility.
  • Understanding of individual habilitation plans and incident management processes.
  • Analytical skills to identify issues and recommend solutions.
  • Ability to train staff and facilitate meetings.
  • Time management and resource allocation skills.

Flexibility and adaptability to departmental needs are essential for success in this role.