Construction Warranty Manager
5 days ago
Pavilion Construction is seeking a skilled Warranty Manager to join our team. As a key member of our operations team, you will be responsible for ensuring timely and effective resolution of warranty service inquiries.
Key Responsibilities- Respond to warranty service inquiries in a timely and professional manner.
- Accurately research and troubleshoot warranty issues, track all warranty requests, and implement cost-effective solutions.
- Work closely with Pavilion team members, property managers, owners, and subcontractors to determine warranty eligibility.
- Maintain accurate records of warranty service repairs and ensure timely completion of all service repairs.
- Hold subcontractors accountable for results and ensure excellent customer service.
- Perform required inspection services within approved company standards.
- Present service invoices to project managers for approval and monitor repair budgets.
- Coordinate and direct client systems training sessions.
- Minimum of three years of verifiable experience in construction office management.
- Excellent customer service and communication skills.
- Highly motivated and able to work with minimal supervision.
- Competency with Microsoft Office Suite: Excel and Word.
- Able to multitask, be organized, and work under pressure.
- Experience in supporting senior management.
- Strong team player.
- Ability to lift and/or move up to 50 pounds.
- Medical
- Dental
- Vision
- HRA
- LTD
- Life
- FSA
- 401K/Roth (up to 4% match)
- PTO
- 11 Paid Holidays
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