Customer Service Host

5 days ago


North Tonawanda, New York, United States Envision Benefits Group LLC Full time

**Job Summary**

Envision Benefits Group LLC is seeking a skilled Server to provide exceptional service to our guests and ensure their dining experience is enjoyable and memorable.

**Responsibilities:**

  • Greet and welcome guests in a friendly and professional manner.
  • Take food and beverage orders accurately and efficiently.
  • Provide menu recommendations and answer any questions regarding ingredients or dietary restrictions.
  • Serve food and beverages to guests in a timely manner.
  • Ensure accuracy in order delivery and presentation.
  • Monitor guest satisfaction and promptly address any concerns or issues.
  • Maintain a clean and organized work area, including tables, chairs, and service stations.
  • Collaborate with kitchen staff to ensure timely and accurate order preparation.
  • Process guest payments and handle cash transactions end of shift reconciliation.
  • Upsell additional menu items and promote specials or promotions.
  • Follow all safety and sanitation procedures to maintain a clean and safe dining environment.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and accuracy.
  • Knowledge of food and beverage menus, including ingredients and preparation methods.
  • Ability to work well in a team and collaborate with other staff members.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Must be at least 18 years old.

**Physical Requirements:**

  • Ability to stand for long periods of time.
  • Continuously bend, reach, twist and use your hands and arms.
  • Able to lift 40 pounds at a time.

**Compensation:** $10.00 plus tips



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