Customer Banking Specialist

2 weeks ago


Warrenville, Illinois, United States ABOC Full time

Amalgamated Bank of Chicago is in search of a Retail Banking Officer to enhance their customer service operations. In this role, you will be tasked with delivering a comprehensive suite of banking solutions to clients while prioritizing their financial goals and requirements.

KEY RESPONSIBILITIES:

  • Interact with clients to understand their financial objectives and propose suitable banking solutions.
  • Deliver exceptional customer service and manage administrative responsibilities related to accounts and transactions.
  • Facilitate various banking operations, including processing loan applications and elucidating bank offerings to clients.
  • Efficiently address and resolve client inquiries and complaints.
  • Engage in product evaluations and pinpoint opportunities for enhancements in retail banking.
  • Carry out additional related tasks as needed.

ESSENTIAL EDUCATION, EXPERIENCE, AND SKILLS:

  • High School Diploma or equivalent.
  • A minimum of 3 years of experience in a personal banking setting.
  • Proficient in managing multiple tasks concurrently.

EMPLOYEE BENEFITS:

  • Attractive compensation package.
  • Comprehensive health insurance coverage.
  • 401(k) retirement plan.
  • Life insurance options.
  • Educational assistance programs.
  • Paid vacation days.
  • Employee assistance initiatives.
  • Career advancement opportunities.

Amalgamated Bank of Chicago is committed to fostering a diverse, equitable, and inclusive workplace. We provide accommodations for individuals with disabilities throughout the application process. We strive to deliver outstanding customer service while cultivating a supportive work environment.


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