Patient Billing Customer Support Specialist
2 weeks ago
Position:
Patient Billing Customer Support Specialist
Location:
Full Time
Hours:
Standard business hours, Monday to Friday
Key Responsibilities:
- Respond to patient inquiries via telephone and electronic communications, addressing concerns effectively.
- Provide assistance in resolving billing issues and inquiries related to healthcare services.
- Maintain a high level of customer satisfaction by delivering timely and accurate information.
- Collaborate with various departments to ensure seamless service delivery and issue resolution.
Qualifications:
- Strong communication skills with a focus on customer service.
- Ability to handle sensitive information with confidentiality and professionalism.
- Experience in a healthcare or customer service environment is preferred.
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