Customer Service Cashier

2 weeks ago


Cambridge, Massachusetts, United States Tasty Burger Full time
Tasty Burger is seeking dedicated Team Members for our Cashier and Pick Up Stations. The primary responsibility of this role is to ensure that all orders are accurately entered into the POS system, prepared, and delivered to guests promptly. This position requires a friendly demeanor and strict adherence to cash handling protocols. Team Members are expected to maintain a "Customer First" attitude while upholding the principles of Quality, Service, Cleanliness, and Cost. Reports to Management. This is a non-tipped role, and you will be eligible for the Company's Pay scale program.

Key Responsibilities:
  • Deliver fast and friendly service to guests while maintaining a professional demeanor.
  • Adhere strictly to Cash Handling Protocols.
  • Maintain comprehensive knowledge of all menu items, including ingredients, availability, and modifications.
  • Complete all assigned opening and closing tasks efficiently.
  • Ensure that each order is accompanied by the correct condiments and paper goods.
  • Assist in the preparation of non-alcoholic beverages, including shakes, slushies, and fountain sodas.
  • Keep assigned stations and service areas clean and organized throughout the shift.
  • Utilize the Point of Sale (POS) system to accurately enter food and beverage orders.
  • Collaborate with Team Members and Management to ensure effective communication regarding guest needs and concerns.
  • Restock supplies as necessary and inform Management of any shortages.
  • Process guest payments accurately and prepare Cash Out paperwork for verification at the end of each shift.
  • Report any health or safety concerns to Management immediately.
  • Participate in all required informational meetings.
  • Perform other related duties as assigned.

Additional Information:

This role involves working in a fast-paced food service environment, which may require standing for extended periods, as well as occasional stooping, kneeling, reaching, lifting, and carrying during shifts. Team Members may need to lift and/or move items weighing up to 40 lbs.



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