Support Specialist
2 months ago
We are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment, while providing exceptional customer service to our guests.
Key Responsibilities- Repair and maintain games, simulators, and technical equipment in a timely and efficient manner
- Assist guests with any technical issues or concerns
- Load and refill tickets in redemption games
- Stock, display, and secure merchandise in all storage areas
- Conduct merchandise inventory and restock supplies as needed
- Review and maintain the cleanliness and organization of the Midway games
- Assist with daily maintenance and organization of the tech room and storage areas
- Perform daily, weekly, monthly, and quarterly game maintenance as directed by management
- High school diploma or equivalent required
- Technical and/or electrical skills preferred, but not required
- Ability to clearly communicate with guests and other team members
- Ability to work days, nights, and/or weekends as required
- Ability to lift and carry up to 30 pounds
We offer a competitive hourly rate of $16-$18 per hour, as well as a comprehensive benefits package, including medical, dental, vision, 401K, and more. We are an equal opportunity employer and participate in E-Verify in states where required.
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