Collections Specialist

5 days ago


Hoffman Estates, Illinois, United States The LaSalle Group Full time
Collections Representative Job Description

LaSalle Network has partnered with an environmental services team in the Hoffman Estates, IL area to fill a Collections Representative role. This position involves handling a high volume of collections calls in a fast-paced environment.

Key Responsibilities:
  • Reduce delinquency on assigned accounts
  • Monitor and maintain assigned accounts
  • Provide customer service regarding collection issues
  • Communicate and follow up effectively with customers and branch personnel
  • Establish and maintain effective working relationships with branch personnel and co-workers
  • Handle high volumes of outgoing calls to assigned delinquent customers
  • Handle incoming phone calls, regardless of assigned branches
  • Effectively resolve customer and branch questions
Requirements:
  • Working knowledge of Excel, Outlook, and Word
  • Knowledge of Billing, Collections, and Accounts Receivable procedures
  • High school diploma
  • Detail-oriented and well-organized
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities

LaSalle Network is an Equal Opportunity Employer. We are the leading provider of direct hire and temporary staffing services, helping organizations hire faster and connect top talent with opportunities.



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