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Application Support Expert

2 months ago

Racine, Wisconsin, United States Johnson Financial Group Full time
Job Summary

We are seeking a highly skilled Business Systems Specialist to join our team at Johnson Financial Group. As a key member of our operations team, you will be responsible for providing technical and process support for our business systems and applications.

Key Responsibilities
  • Configure and customize business systems for optimal performance.
  • Implement changes and test business functionality to ensure seamless operations.
  • Provide troubleshooting support for system issues and identify areas for improvement.
  • Develop and maintain system documentation and governance.
  • Conduct training and prepare reports to support business decisions.
  • Collaborate with business stakeholders to identify areas for improvement and implement process changes.
  • Diagnose and resolve complex technical and process problems.
  • Monitor system health and manage system interruptions.
Requirements
  • High School diploma or equivalent required.
  • Experience working in bank operations or similar IT experience.
  • Strong problem-solving skills and excellent communication skills.
  • Basic project management and planning skills.
  • Ability to work independently and as part of a team.
What We Offer

As a Business Systems Specialist at Johnson Financial Group, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.