Customer Service Liaison

7 days ago


Yorktown, Virginia, United States Aimbridge Hospitality Full time
Job Overview

The estimated salary for this role is $28,000 - $38,000 per year, depending on experience.

About the Position:

We are currently seeking a Customer Service Liaison to join our front desk team at Aimbridge Hospitality. As a Customer Service Liaison, you will play a key role in ensuring that every guest has an exceptional stay with us.

Main Responsibilities:

  • Deliver outstanding customer service and create memorable experiences for our guests
  • Manage guest requests and resolve any issues that may arise
  • Provide information about hotel services, facilities, and local attractions
  • Collaborate with other departments to ensure seamless guest experiences

Key Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field helpful
  • Experience in a hotel or a related field preferred
  • Excellent communication and problem-solving skills
  • Able to work well under pressure and as part of a team

Benefits and Compensation:

  • Competitive salary range: $28,000 - $38,000 per year
  • Daily pay option available
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan

Aimbridge Hospitality Profile:

Aimbridge Hospitality is a dynamic and innovative hotel management company with a portfolio of over 1,550 hotels worldwide. We are passionate about delivering exceptional results and creating unforgettable experiences for our guests.



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